Levels of Care

At BrightQuest, each individual is supported in developing and practicing skills that help them live a more independent and fulfilling life. Members of the community are empowered to make choices, search for options, and solve problems effectively. Self-esteem is strengthened and the development of life skills are gained through the process of discovery and learning. The primary goal at BrightQuest is to help our clients learn and integrate the skills necessary to live a happy, healthy, and independent life.

Our Residential Treatment Center is a non-locked, licensed residential treatment center that provides 24-hour supported and monitored living. This is our highest level of care and features:

• Private or shared rooms in our state licensed adult residential treatment facility with 24/7 onsite staff
• A focus on stabilization of mental health symptoms and establishing fundamental daily structure
• Clinical programming delivered in the residence with a focus on health and safety, medication compliance, social interaction, and basic activities of daily living
• Nursing onsite 8 hours per day
• Meals planned and prepared by onsite Nutrition Aide
• Medication management and transportation needs are staff facilitated
• Family therapy centers on psychoeducation, setting goals, and stabilizing patterns

Our Residential PHP Prep homes are non-locked, licensed residential treatment facilities that provide 24-hour staff support while clients are in the home. Clients in this level of care are beginning to take on more autonomy, but still benefit from prompting and reminders from staff and others to engage in coping skills and basic activities of daily living. This level of care also features:

• Private or shared rooms in our state licensed adult supported living residence with 24/7 onsite staff
• A bridge between residential and PHP with housing focused on the skills necessary for living without onsite staff support such as medication adherence, healthy self-care, socialization, and organization
• Clinical programming occurs both in the residence and at the BrightQuest offices with an emphasis on vocational/educational assessment and goal setting, establishing social support networks, and developing effective behavioral strategies for self-management
• Meals planned and prepared by onsite Nutrition Aide
• Nursing onsite 8 hours per day
• Medication management and transportation needs are staff-facilitated
• Family therapy centers on history, communication, and healthy coping strategies

Our PHP with Housing level of care may be the recommended entry point to BrightQuest for some of our new clients. Though no overnight, live-in house manager is present; BrightQuest staff regularly visits each house in addition to visits each morning and evening, 7 days per week, to verify medication compliance, chore completion, and to confirm that the house is in good order. This level of care also features:

• Private or shared rooms in one of our semi-independent living homes
• A design that supports the development of advanced independence such as time management, budgeting, socializing, shopping, and meal preparation
• Clinical programming occurs at the BrightQuest offices with a focus on proficiency and the sustained practice of safe and healthy self-care and symptom management, and complex interpersonal skills
• Medication management and transportation needs are staff supported
• Family therapy concentrates on maintaining skills such as setting and holding limits and boundaries, and open communication. Family therapy includes exploring family roles and relational dynamics

Our IOP homes are residential homes located in the surrounding community. BrightQuest staff regularly visit each house throughout the day to verify medication compliance, chore completion, and to confirm that the house is in good order. Clients in this level of care have begun to consistently take personal responsibility and initiative in managing the various domains of their lives. Level 4 is designed with special focus on increased independence. Clients begin tapering down clinical programming, while beginning the transition to independent living. This level of care also features:

• Private or shared rooms in one of our semi-independent living homes
• A design that focuses on increased independence. Clients begin tapering down clinical programming, while beginning the transition to independent living
• Clinical programming occurs at the BrightQuest offices with a focus on increased independence and preparing for entry or return to work or school
• Medication management and transportation are either staff-supported, peer-supported or self-supported depending on individual need
• Clients receive individual Work Development assignments for volunteering, work, or school. Individual meetings with a Work Development Coordinator are established to build on vocational work including starting school or obtaining a job
• Family therapy concentrates on ongoing maintenance of skills and adjusted familial roles with minimal clinical prompting and planning for the transition into independent living

Clients who successfully step down from previous levels of care will continue to engage in structured BrightQuest programming while adjusting to living on their own.

• Client lives independently; typically, with a roommate or other peers (e.g., apartment, independent living facility, etc.) following successful completion of previous levels of care
• Designed with a special focus on maintaining independence and continuing the strategic advancement toward long-term life, vocational, and relationship goals
• Clinical programming is the same as in semi-independent living to support increased vocational or educational endeavors and prepare to transition into extended services/outpatient care
• Medication, appointments, meals, and transportation are independently managed
• Family therapy centers on adjusting to the loved one’s launch into independence and discussing future goals and plans for the family

This level of care is for clients who have completed our IOP. In the Extended Services level of care, clients live independently. This level of care offers BrightQuest clients an individualized therapeutic structure to continue their progress. This allows clients to keep up with daily activities and responsibilities while receiving the clinical support needed to maintain stability and independence.

• A la carte outpatient therapy services are available for those who have successfully completed previous levels of care and have achieved a level of independence commensurate with living without staff support or supervision.
• All medical, psychiatric, and financial needs are managed by the client and their family with minimal program oversight or case management.