Meet our Nashville Team

National Executive Director

Ashley is a behavioral healthcare executive who specializes in strategic and clinical operational leadership, team development, and community building.

Ashley brings a wealth of experience in the care and treatment of adults with severe mental illness and co-occurring disorders. As a licensed Marital and Family Therapist, she has gained extensive competence with diverse populations, including adolescents, homeless teens, college students, and adults. Ashley has provided care to individuals, couples, families, and groups within various settings, such as the juvenile justice system, outpatient, and residential treatment environments.

During her tenure at BrightQuest Treatment Center in San Diego, Ashley played a key role in the start-up and management of multiple residential treatment homes, offering both short- and long-term care for patients with severe mental illness and co-occurring disorders. As the Director of Residential Services, she oversaw facility administration, staff supervision, patient care coordination, and clinical services.

After relocating to Chicago, Illinois, Ashley facilitated the launch of the intensive outpatient and partial hospitalization programs for Foundations Recovery Network as the Director of Outpatient Services. She later moved to Nashville, Tennessee, where she successfully opened BrightQuest Nashville as its Executive Director. In 2021, Ashley advanced to the role of National Executive Director for BrightQuest, overseeing operations at both the Nashville, TN, and San Diego, CA locations.

Ashley is deeply passionate about applying her clinical, leadership, and management expertise to create a supportive and healing environment for individuals and families. She holds a bachelor’s degree in Psychology with minors in Business Administration and Sociology, and a master’s degree in Marital and Family Therapy, both from the University of San Diego. Ashley is a licensed Marriage and Family Therapist in California and Tennessee and is an AAMFT Approved Supervisor.

Medical Director

W. Scott West, MD has a philosophy of treatment that involves seeing each patient as a whole person including mind, body and spirit, and as an individual with unique life experiences and circumstances. Dr. West uses psychotherapy and/or medications as indicated to meet the needs of his patients as well as helping them find services to guide them toward a healthy lifestyle. This approach has led him to receive honors such as the National Alliance for the Mentally Ill Exemplary Psychiatrist Award in 1994, as well as the St. Thomas Hospital Humanitarian Award in 2009.

Dr. West has an outpatient practice where he treats adults dealing with mood disorders such as depression or anxiety, thought disorders, cognitive or attention problems, stress, relationship struggles and personality/interpersonal issues. He served as Medical Director of the Neurobehavioral Unit at St. Thomas Hospital where his focus was on treating patients with problems associated with dementia or psychiatric problems with medical co-morbidities. He also serves on the clinical faculty in the Department of Psychiatry at Vanderbilt.

In April of 2010, Dr. West brought the technology of Transcranial Magnetic Stimulation (TMS) to Nashville, becoming the first physician in Tennessee to offer this option for patients whose depression has not responded to a course of antidepressant medication.

Dr. West began practicing psychiatry in 1986 following his residency at Vanderbilt University Hospital, Department of Psychiatry. He earned his medical degree from The University of Tennessee Center for the Health Sciences and graduated magna cum laude from The University of Tennessee at Knoxville with a B.A.

He is a Diplomate of The American Board of Psychiatry and Neurology in the specialty of Psychiatry and a Distinguished Fellow of the American Psychiatric Association.

Psychiatrist

An individualized treatment plan is fundamental to Dr. Frock’s philosophy of care. He believes that we are shaped by our experiences, relationships, and loss over the course of time. As such, all persons should have needs tailored to the moment. He provides treatments using both psychotherapy and medications and his primary goal is to work collaboratively to achieve maximum health, happiness, and functioning.

Dr. Frock has an outpatient practice where he treats depression, bipolar disorder, thought disorders, obsessive compulsive disorder, anxiety, attention deficit disorders, grief, interpersonal struggles, as well as adjustment disorders.

Dr. Frock completed his psychiatry residency training at Vanderbilt University Medical Center. He was honored to be inducted into the Alpha Omega Alpha Honor Medical Society and receive the Marc H. Hollender Award for performance by a resident during his training. He earned his medical degree from Creighton University School of Medicine and graduated magna cum laude from Creighton University with a degree in Biology.

He is board certified by the American Board of Psychiatry and Neurology and a member of the Nashville Psychotherapy Institute and Clinical TMS Society.

Director of Admissions & Outreach

Kasey was born and raised in South Carolina before moving to Nashville, TN, where he completed his bachelor’s degree at Belmont University in Social Entrepreneurship. From an early age, Kasey had an interest in mental health and a passion for serving others. He decided to pursue his Master’s Degree in Mental Health Counseling at Belmont and graduated from that program in 2018. During his studies and internship, Kasey’s clinical knowledge grew and he gained extensive experience working with those with complex substance abuse and mental health issues. After completing his Master’s Program, Kasey worked as a therapist before finding his home in Admissions. He discovered that his passion for helping others and interest in mental health was perfectly married working in Admissions. Kasey strives to help families feel as comfortable as possible as they go through the difficult process of finding treatment for their loved ones. Due to his therapeutic background, Kasey is able to offer an in-depth clinical knowledge and a calming presence to families as they begin the process of seeking help at BrightQuest.

In his downtime, Kasey enjoys traveling, watching and playing sports, and spending time with family and friends along with his dog, Wolfie. He joined the BrightQuest Nashville team in November 2019 and hopes to help the BrightQuest family continue to grow.

Admissions Manager

Sarah was born and raised in Chicago, IL.  Her passion for mental health began during High School when she took an AP psychology course.  Sarah moved to Bloomington, IN where she completed both her bachelor’s degree in Psychology and master’s degree in Counseling at Indiana University.  Sarah’s first experience during graduate school was in a residential and acute mental health facility working with those with severe mental health issues. Following completion of her master’s degree, Sarah moved to Nashville, TN and began working as a clinical therapist with children and adolescents with trauma histories in a residential treatment center.  From there Sarah gained additional experience working with insurance providers and transitioned into Admissions.  Sarah found balance working in Admissions by utilizing clinical skills and helping guide families through the process often when they are in-crisis.  Sarah strives to provide a warm and welcoming experience to anyone seeking treatment by understanding the difficulty navigating treatment options and providing guidance along the way. Sarah joined the BrightQuest team in December 2020.

Senior Director of Operations

Stephanie is a Nashville native with 9 years of experience working in the field of addiction and mental health treatment. Following the start of her own personal healing journey a decade ago, Stephanie knew she wanted to work with others seeking to become the most authentic versions of themselves. It was through her role as Director of Operations for Nashville Recovery Center, however, that she discovered her passion for building communities that provide a supportive healing environment. Stephanie has since helped to open several programs, ranging from residential to outpatient and has an understanding of how to effectively design and implement systems that facilitate high quality treatment. She holds a bachelor’s in Psychology from University of Pheonix and is currently pursuing her master’s in Healthcare Administration. In her free time, Stephanie enjoys reading and spending time outside with her three kids.

Clinical Director

Khamaria was born and raised in Milwaukee, Wisconsin and moved to Nashville, TN where she completed her Bachelor’s Degree in Sociology with a Minor in Psychology at Tennessee State University  and Master’s degree in Marriage and Family Therapy at Lipscomb University. While completing her Master’s Degree, Khamaria found a passion working with people and helping them seek change.  Following the completion of her master’s program, Khamaria gained experience in community mental health which allowed her to work with young men, women, individuals, couples, and families. In her free time, Khamaria enjoys traveling and connecting with her family and friends.

Khamaria joined the BrightQuest Nashville team in July of 2020 and is a Licensed Marriage and Family Therapist in Tennessee (1721), and an AAMFT Approved Supervisor.

Executive Clinical Advisor

Brooke was born in Southern Eastern Kentucky and raised in East Tennessee. She earned her Bachelor’s degree in Psychology from the University of Tennessee, Knoxville and her Master’s degree in Counseling Psychology, specializing in Marriage and Family Therapy from Argosy University, San Diego.

Brooke began her journey with BrightQuest San Diego in August of 2015 as a Clinical Intern and briefly held the role of a Residential Support Staff before shifting into the role of Clinician until April of 2018. She then relocated to Nashville, Tennessee to support the opening of BrightQuest Nashville. Brooke was promoted to Clinical Manager and provided oversight to the clinical team, residential team, and medical team before stepping away briefly in January of 2020.

Brooke returned to the BrightQuest Nashville team as a Clinical Supervisor and Onboarding/Training Facilitator in July of 2020. Brooke is a Licensed Marriage and Family Therapist in Tennessee (1492) and an AAMFT Approved Supervisor and Mentor.

Therapist - Recovery Specialist

Zack was born and raised in Fredrick, Maryland. He received his bachelor’s degree at McDaniel College in Westminster, Maryland in Psychology and Sociology with a specialization in Criminology and Counseling; he then went on to complete his master’s degree in Counseling at McDaniel College. His clinical experiences include outpatient substance abuse treatment programs, co-occurring disorder programs, and long term residential rehabilitation centers.

Zack joined BrightQuest-Nashville in July of 2020 as a Milieu Support Staff, before joining the Clinical Team as a therapist in early 2021. Zack utilizes a myriad of therapeutic techniques ranging from motivational interviewing, dialectic behavioral therapy, cognitive behavioral therapy, in vivo or exposure therapy, and solution focused therapy, while always focusing on client centered interventions and practices.

In his free time, Zack enjoys competitive weightlifting, reading, hiking, playing music, and cooking.

Zachary is a National Certified Counselor under the supervision of Hannah Goff, LMFT (TN #1586).

Therapist

Brianna grew up in Slidell, Louisiana. She graduated with a Bachelor’s in Psychology from The University of Alabama and later received her Master’s degree in Marriage and Family Therapy from Trevecca Nazarene University. Following graduation, Brianna began working as a therapist in the addiction field. She has a passion for working with adolescents and adults experiencing difficulty navigating daily life with interpersonal relationships and suffering from personality disorders, anxiety, depression, boundary setting, and varying forms of acute trauma. She believes in working with a collaborative team approach that highlights the strengths of her clients, to help them achieve their goals of becoming the best and healthiest versions of themselves.

Brianna strives to create a safe and open space for clients to explore their emotions and feelings, as well as processing their experiences in a judgment-free environment allowing each person to be their authentic selves. She hopes to make an impact on those wanting to make long-lasting changes in their lives while simultaneously tackling the stigma of mental health in communities of color.

Brianna has a Master’s in Marriage and Family Therapy and is under the supervision of Khamaria Wright, LMFT (TN #1721).

Therapist

Mikeia is originally from California but has lived in Nashville for most of her life. She earned her Bachelor’s in Social Work from Middle Tennessee State University. Following undergrad, she began gaining experience in the mental health field working with different populations until going back to earn her Master’s in Social Work: trauma from Walden University. Mikeia chose the path of Social Work because of the all-encompassing approach in walking alongside individuals on their healing journey.

Mikeia’s journey at BrightQuest began in 2021 as residential support staff. After completing her internship and earning her LMSW, Mikeia joined the Clinical Team as a therapist in 2023. She believes in taking a collaborative approach when helping individuals reach their goals. Mikeia hopes to create a safe space for individuals to connect on a human-to-human level. In her free time, she enjoys reading, traveling, playing with her puppy, spending time with loved ones, and painting.

Mikiea has a Master’s in social work and is under the supervision of Khamaria Wright, LMFT (TN #1721).

Therapist

My name is Hannah Donoway and I was born in Washington DC and raised in both Maryland and Tennessee. I completed my bachelor’s degree in psychology through the University of Maryland Global campus and recently completed my master’s degree in clinical mental health counseling through Capella University. During my work with the ASD population, I have worked with children, adolescents, young adults, and families. Through my experience I have found a passion for working with individuals one-on-one from a humanistic approach with the integration of multiple techniques. I recently relocated to the Nashville area close to family and plan to create a home within the community. I enjoy warm weather, being outside, and creating art in my free time.

Hannah has a Master’s in Marriage and Family Therapy and is under the supervision of Khamaria Wright, LMFT (TN #1721).

Therapist

Victoria was born and raised in New Jersey but has fully embraced Nashville as home. She earned an undergraduate degree in Special Education from the University of North Carolina- Greensboro and spent time working on a multidisciplinary special education team at an international school in Germany. Victoria most recently completed their master degree in Dance Movement Therapy with a concentration in Couple + Family Therapy from Antioch University New England.

Victoria is passionate about integrating movement and somatic based interventions into working with clients and their loved ones to highlight the importance of the mind-body connection. She primarily works from a systemic lens utilizing elements from collaborative therapy, narrative therapy, and parts work while still individualizing the therapeutic approach to meet the unique needs of each client.

In their free time, Victoria enjoys spending time with their wife and their two dogs, traveling the globe and honoring their movement roots through curating creative connection outlets.

Victoria is a registered dance movement therapist (R-DMT) through the American Dance Therapy Association (#2924) and is under the supervision of Khamaria Wright, LMFT (TN #1721).

Milieu Therapist

Laura grew up in Murray, Kentucky. She graduated from Murray State University with a degree in accounting. After school, she moved to Nashville, which she has called home ever since. Before making a career change in 2022, she worked in the business world as a pharmacy owner. She is now pursuing a master’s degree in counseling from Trevecca Nazarene University. Laura is happy to be making the transition to more direct healthcare with patients and clients.

Laura’s clinical interests include cognitive behavioral therapy, motivational interviewing, narrative therapy, as well as a variety of somatic and experiential therapies such as art, movement, sand tray and animal assisted. She joined the BrightQuest community as a clinical intern in April 2023. She’s currently under the supervision of Khamaria Wright, LMFT (TN #1721).

Laura has two sets of twins, all of whom are teenagers now. She enjoys spending time with her family, as well as her shih-tzu named Samson and her cat named Moonshine.

Nurse Manager

Milieu Manager

Allison grew up in the small town of Smithville, TN. Her personal journey to recovery led her to Memphis TN in 2018 where she completed a year of rehabilitation. In 2020, Allison moved to Nashville TN where she started working in the addiction and mental health field. Allison knew she wanted to help others make a change in their life and that passion only grew during her time working at Nashville Recovery Center as the Program Director. She completed training to become a Certified Peer Specialist in 2021 and uses her own lived experience to help others feel loved, heard, and understood. Recognizing the importance of ongoing professional development and continuing education, Allison plans on taking the steps to become a Licensed Alcohol and Drug Counselor. In her free time Allison enjoys going to the gym, being outside in nature and spending time with family and friends.

Behavioral Health Registered Dietitian

Crystal Lunenschloss MS, RDN, LDN is a behavioral health Registered Dietitian. In addition to working with BrightQuest, she has a private practice specializing in eating disorders, body image disturbances and addiction recovery. Crystal has been in the field for over eight years working in treatment and outpatient settings, using a combination of medial nutrition therapy and cognitive and dialectical behavior therapies.

Crystal is also an adjunct professor at Lipscomb University, teaching in the Exercise and Nutrition Science graduate program. She also serves as the Nashville Ambassador for the International Federation of Eating Disorders and sits on the Clinical Advisory Committee for the Renewed Eating Disorder Support organization.

Crystal earned her B.S. in Nutrition and Food Science from Middle Tennessee State University, her M.S. degree from Lipscomb University and completed her dietetic internship at Vanderbilt University Medical Center.

Crystal is originally from Oak Island, NC and has been in Nashville for over 15 years. She is married with two daughters Presley and Perry.

Lead Dietitian

Lawren Haney, MS, RDN, LDN was born and raised in Destin, FL and has lived in Nashville, TN for four years. Lawren earned her Bachelor of Science in nutrition at the University of Alabama and went on to earn a Master of Science from Tennessee Technological University. She specializes in disordered eating and body image counseling. She is passionate about nutrition and provides individualized medical nutrition therapy using intuitive eating approaches. Her goal is to help others build a positive relationship with food, body image, and integrating helpful wellness habits. Lawren also enjoys cooking, traveling, and caring for her plants in her free time.

Client Care Coordinator

Madera has an MS in Psychology from University of Memphis and an MSSW from University of Tennessee College of Social Work. She grew up in Memphis, Tn, and completed her BA at the University of the South. She moved to Nashville after college, married, and raised two sons while working at a local private school as Admission Registrar. Madera then worked as Support Staff/House Manager with Brightquest for two years before accepting the role as Client Care Coordinator. Madera has a lifelong interest in working with mental health issues. Her experience includes running psych ed groups, practicing as a life coach, and interning at the women’s prison and Vanderbilt Counseling Center.

Work Development Program Coordinator

T moved to Nashville from Sacramento California back in August of 2019. During their time in California they obtained their Bachelor’s degree in Psychology from California State University, Monterey Bay in 2015. After graduating, they moved back to Sacramento and explored a variety of different careers before solidifying their passion for mental health as a Personal Service Coordinator at a non-profit treatment center. During this time they were providing support to both adults and children in obtaining community resources and achieving their treatment goals.

Their free time was spent volunteering with a children’s grief camp out in Livermore. They are also passionate about performing arts, creative writing, and traveling. T is currently residing in Pleasant View Tennessee and is looking forward to exploring more of Nashville. T joined the BrightQuest Nashville team in November 2019.

Administrative Coordinator

Cari was born and raised in the suburbs of Chicago, IL. She earned her B.A. in Psychology from Northern Illinois University then continued her education at Lewis University with an M.A. in Counseling Psychology. Cari joined the BrightQuest Nashville team in August 2021 as Administrative Coordinator. She strives to provide a warm and welcoming experience to each and every client and family.

In her free time Cari enjoys running, crocheting, and spending time with her husband and two little boys.

Facilities Manager

Charlene was born and raised in Southern California, where she raised her wonderful family. She completed several online courses through UCLA extensions program while raising her family, then in 2011 completed Business Management Courses at Cerritos College. In May of 2019 Charlene and her husband relocated to Nashville area to be with their youngest daughter. Charlene has a wealth of experience in the Healthcare field in the areas of hospice amd developmentally/physically challenged children and adults and has always had a passion for helping others.

Charlene joined the BrightQuest Nashville Community in May 2019 as a Residential Support Staff and was promoted into a Lead Residential Support Staff role and then House Manager, supporting the opening and development of the SouthBridge level of care. Charlene is committed to Community within BrightQuest Nashville and maintaining our facilities to the highest of standards. In her spare time she enjoys camping, outdoors, Star Wars, baseball and spending time with family and friends.

Admissions Manager, San Diego

Simon has been an integral part of our team since October 2020 when he joined us as a residential support staff. With his exceptional dedication and commitment, Simon quickly established himself as a valuable team member. In April 2022, he transitioned into his current role as an admissions advisor, leveraging his experience and compassion to assist clients and their families from the moment they embark on their treatment journey. Hailing from San Diego, Simon’s passion for mental health began during his undergraduate years, where he pursued a degree in clinical psychology. After obtaining his BA, Simon applied his knowledge and skills as a behavior technician, effectively utilizing behavioral and cognitive studies to make a positive impact. Notably, Simon was part of a research initiative consisting of a team of five students who successfully introduced mindfulness practices into a Pomona school system plagued by delinquency and suspension. Through their dedication to positive psychology, they developed a curriculum that helped alleviate the prevailing issues at the time. Simon’s journey at BrightQuest has been marked by his growth and unwavering dedication to our clients and their families. While fulfilling his role as an admissions advisor, he provides compassionate support and guidance, drawing on his extensive experience and genuine care. Recognizing the importance of ongoing professional development, Simon is currently pursuing a Master of Science in Clinical Counseling with an emphasis in Marriage and Family Therapy. This pursuit reflects his desire to fulfill his dreams of becoming a therapist and further contribute to the field of mental health.

Outside of his work, Simon values quality time spent with family and friends. He also nurtures his passions for reading, writing, and fitness, recognizing the importance of maintaining a balanced and healthy lifestyle.

Admissions Advisor

Mallory has worked as an admissions advisor in the behavioral health field for over 15 years. She has a tremendous passion for providing an empathetic and nonjudgmental ear to all those seeking treatment. Her role at BrightQuest is to guide clients, family members, and referring professionals through each step of the admission process with compassion, understanding and the utmost respect.

Client Accounts Manager

Lauren is a proud Nashville, TN native and an alumni from Middle Tennessee State University. She earned her Bachelor’s of Science degree in Microbiology with a minor in Psychology in 2014. She has always had a passion for helping others, building relationships, and working in healthcare. She worked in marketing and customer relations for 5 years until she found her real passion- mental health and addiction.

Lauren began her career working in healthcare at Foundations Recovery Network in 2017. She worked in the business office as a charge analyst and grew quickly into new roles as a billing specialist, patient account representative, and self pay representative. Lauren joined Constellation Behavioral Health in December 2021 as a client account representative. Lauren strives to provide optimal customer service for all BrightQuest’s families regarding finances, billing, and insurance.

Medical Scheduling Coordinator