Chief Executive Officer

Ashley is a behavioral healthcare executive who specializes in strategic and clinical operational leadership, team development, and community building.

Ashley brings a wealth of experience in the care and treatment of adults with severe mental illness and co-occurring disorders. As a licensed Marital and Family Therapist, she has gained extensive competence with diverse populations, including adolescents, homeless teens, college students, and adults. Ashley has provided care to individuals, couples, families, and groups within various settings, such as the juvenile justice system, outpatient, and residential treatment environments.

During her tenure at BrightQuest Treatment Center in San Diego, Ashley played a key role in the start-up and management of multiple residential treatment homes, offering both short- and long-term care for patients with severe mental illness and co-occurring disorders. As the Director of Residential Services, she oversaw facility administration, staff supervision, patient care coordination, and clinical services.

After relocating to Chicago, Illinois, Ashley facilitated the launch of the intensive outpatient and partial hospitalization programs for Foundations Recovery Network as the Director of Outpatient Services. She later moved to Nashville, Tennessee, where she successfully opened BrightQuest Nashville as its Executive Director. In 2021, Ashley advanced to the role of National Executive Director for BrightQuest, overseeing operations at both the Nashville, TN, and San Diego, CA locations.

Ashley is deeply passionate about applying her clinical, leadership, and management expertise to create a supportive and healing environment for individuals and families. She holds a bachelor’s degree in Psychology with minors in Business Administration and Sociology, and a master’s degree in Marital and Family Therapy, both from the University of San Diego. Ashley is a licensed Marriage and Family Therapist in California and Tennessee and is an AAMFT Approved Supervisor.

Executive Director

William Coombs is a Doctor of Social Work and Licensed Clinical Social Worker (CA #104607) currently serving as the Executive Director for BrightQuest San Diego. After completing 15 years of honorable service in the United States Marine Corps, William chose to become a Social Worker and Therapist, which placed him in a variety of roles and working with many different populations. William has worked in crisis response and intervention, palliative care, alcohol and substance use treatment, and private practice. Throughout his career, William has learned that despite the population, authenticity, understanding, and transparency are the keys to truly understanding the needs of his clients. Few things bring him more joy than to connect with clients on a human level, and William is most at home when working to understand the specific needs of the people he serves. William believes that helping to provide a familiar environment for his clients is the best way for them to find the versions of themselves they seek in treatment.

Medical Director

Dr. Sean Ryan was born and raised in Northern California. He began practicing psychiatry in 2003 after completing his residency at The University of California, San Diego Department of Psychiatry. He is board certified in Psychiatry as a diplomate of The American Board of Psychiatry & Neurology. He earned his medical degree from Loyola University Chicago Stritch School of Medicine in 1999. He completed his undergraduate studies at The University of California, Los Angeles, graduating cum laude with a B.S. in Biology.

Dr. Ryan has been part of the BrightQuest community since December of 2017, having taken on the role of medical director in May of 2019. In addition to his role at BrightQuest, Dr. Ryan has an outpatient private practice in La Jolla where he treats adults dealing with mood, anxiety, trauma and substance use disorders. He also works part time for The County of San Diego at one of their outpatient clinics providing care to homeless mentally ill with primarily psychotic, mood and substance use disorders. Dr. Ryan has a strong medical background and continues to provide Consult & Liaison Services to Scripps Green Hospital for medical patients with psychiatric needs.

Dr. Ryan completed additional training with the San Diego Psychoanalytic Society and Institute in their Psychodynamic Psychotherapy Training Program in 2014. As a result of this additional training, Dr. Ryan uses a combination of psychopharmacology and psychotherapy to meet the needs of his patients. Dr. Ryan has vast experience with a variety of diagnoses including depression, anxiety, bipolar disorder, schizophrenia, cognitive or attention problems, eating disorders, stress, relationship struggles and personality/interpersonal issues.

During his leisure time, Dr. Ryan enjoys spending time with his family and friends, traveling, camping, hiking, and playing ukulele.

Clinical Director

Stephanie is a Licensed Marriage and Family Therapist (CA #85956) in both California and New York with extensive experience supporting individuals with complex psychiatric conditions and co-occurring disorders. As Clinical Director, she brings a grounded, relational, and trauma-informed approach to leadership, drawing from her deep expertise in attachment theory, systems work, and somatic modalities.

Stephanie specializes in the treatment of dissociative disorders, mood disorders, trauma, and personality structures shaped by early relational injury, with advanced training in Somatic Experiencing® and Implicit Psychotherapy, to support nervous system regulation and embodied healing. She is committed to honoring the inherent intelligence of each individual’s internal process, and she supports clients in developing curiosity, safety, and connection within themselves.

At the heart of her work is a belief in the power of community as a vehicle for healing. Stephanie leads her team in implementing a therapeutic community model, ensuring structure, accountability, and mutual respect while holding space for the complex realities of recovery. Her leadership style emphasizes transparency, clear communication, and sustainable clinician care.

Beyond her clinical and leadership roles, Stephanie is deeply committed to mentoring emerging therapists. As a clinical supervisor, she brings an embodied, experiential lens to the supervision process, fostering the growth of thoughtful, attuned, and well-supported clinicians.

She is also profoundly inspired by the healing potential of nature. Stephanie leads therapeutic camping retreats that weave together the containment of group therapy with the expansive, regulating power of the outdoors. These experiences invite nervous system recalibration, ritual, and meaningful reconnection—with the earth, with others, and with oneself.

Her work bridges science and spirit, cultivating a treatment culture grounded in authenticity, relational depth, and collective healing.

Director of Admissions & Outreach

Kasey was born and raised in South Carolina before moving to Nashville, TN, where he completed his bachelor’s degree at Belmont University in Social Entrepreneurship. From an early age, Kasey had an interest in mental health and a passion for serving others. He decided to pursue his Master’s Degree in Mental Health Counseling at Belmont and graduated from that program in 2018. During his studies and internship, Kasey’s clinical knowledge grew and he gained extensive experience working with those with complex substance abuse and mental health issues. After completing his Master’s Program, Kasey worked as a therapist before finding his home in Admissions. He discovered that his passion for helping others and interest in mental health was perfectly married working in Admissions. Kasey strives to help families feel as comfortable as possible as they go through the difficult process of finding treatment for their loved ones. Due to his therapeutic background, Kasey is able to offer an in-depth clinical knowledge and a calming presence to families as they begin the process of seeking help at BrightQuest.

In his downtime, Kasey enjoys traveling, watching and playing sports, and spending time with family and friends along with his dog, Wolfie. He joined the BrightQuest Nashville team in November 2019 and hopes to help the BrightQuest family continue to grow.

Executive Clinical Advisor

Brooke was born in Southern Eastern Kentucky and raised in East Tennessee. She earned her Bachelor’s degree in Psychology from the University of Tennessee, Knoxville and her Master’s degree in Counseling Psychology, specializing in Marriage and Family Therapy from Argosy University, San Diego.

Brooke began her journey with BrightQuest San Diego in August of 2015 as a Clinical Intern and briefly held the role of a Residential Support Staff before shifting into the role of Clinician until April of 2018. She then relocated to Nashville, Tennessee to support the opening of BrightQuest Nashville. Brooke was promoted to Clinical Manager and provided oversight to the clinical team, residential team, and medical team before stepping away briefly in January of 2020.

Brooke returned to the BrightQuest Nashville team as a Clinical Supervisor and Onboarding/Training Facilitator in July of 2020.

Brooke is a Licensed Marriage and Family Therapist in Tennessee (1492) and an AAMFT Approved Supervisor and Mentor.

Psychiatrist

Eric Rafla-Yuan, MD, is a board-certified psychiatrist, educator, researcher, and health policy expert. He is Chief Financial Officer for the Social Determinants of Health Network, a multi-disciplinary worldwide research network which aims to better define, assess, understand, and intervene on the social determinants of health, and serves as a contributing editor for the journal Psychiatric Services where his research focuses on policy drivers of health outcomes. He is the first person to write about 988 and clinical crisis services in a major medical journal and his work is published in popular media as well as the New England Journal of Medicine and Health Affairs. He has been interviewed by the New York Times, LA Times, Washington Post, ABC, NBC, Politico, and others.

Dr. Rafla-Yuan continues to be recognized nationally for his work and leadership, serving as the chair of American Psychiatric Association Caucus on the Social Determinants of Mental Health. He is Vice President of AGLP: The Association of LGBTQ+ Psychiatrists, the oldest LGBT professional organization in the United States. He holds positions on the board of directors of the San Diego County Medical Society and San Diego County Psychiatric Society, and is a delegate for the California Medical Association. He also serves on the board of the Miles Hall Foundation, which advocates for alternatives to criminalization for mental health emergencies, and is launching a first-in-the-nation, cost-free therapy program for families who have lost loved ones with mental illness to police violence.

He completed his Bachelor’s degree with latin and program honors at Chapman University and is a graduate of the Vanderbilt University School of Medicine. He completed psychiatry residency training at the University of California San Diego, where he served as chief resident and formed the residency program’s first diversity committee, which he then led for a number of years as faculty. In addition to being an invited lecturer and grand rounds speaker across the country, Dr. Rafla-Yuan has trained and supervised medical students and resident physicians, registered nurses and nurse practitioners, pharmacists, social workers, and other mental health professionals.

As a board certified psychiatrist, Dr. Rafla-Yuan specializes in emergency psychiatric response and stabilization, working with individuals who live with severe mental illness or who are experiencing both medical and psychiatric conditions, and helping those who are recovering from trauma. He utilizes a mentalization-based treatment (MBT) approach and believes that being patient-centered and trauma-informed is the most effective way to meet patients wherever they are.

In addition to BrightQuest, Dr. Rafla-Yuan has experience in a wide range of clinical settings, including academic medical center hospitals and clinics, residential treatment programs, public mental health services and community clinics, federally qualified health centers (FQHC), assertive community treatment (ACT) teams, and the Veterans Affairs (VA) hospital system. He is on the medical staff of the San Diego County Psychiatric Hospital and the San Diego VA Medical Center.

Lead Medical Assistant

Director of Nutrition Services

Crystal Lunenschloss MS, RDN, LDN is a behavioral health Registered Dietitian. In addition to working with BrightQuest, she has a private practice specializing in eating disorders, body image disturbances and addiction recovery. Crystal has been in the field for over eight years working in treatment and outpatient settings, using a combination of medial nutrition therapy and cognitive and dialectical behavior therapies.

Crystal is also an adjunct professor at Lipscomb University, teaching in the Exercise and Nutrition Science graduate program. She also serves as the Nashville Ambassador for the International Federation of Eating Disorders and sits on the Clinical Advisory Committee for the Renewed Eating Disorder Support organization.

Crystal earned her B.S. in Nutrition and Food Science from Middle Tennessee State University, her M.S. degree from Lipscomb University and completed her dietetic internship at Vanderbilt University Medical Center.

Crystal is originally from Oak Island, NC and has been in Nashville for over 15 years. She is married with two daughters Presley and Perry.

Lead Therapist

A California native, Tania started her journey during her undergraduate years working with survivors of human trafficking and domestic violence. After receiving her bachelor’s in Psychology, Tania joined the Constellation Behavioral health team where her passion for working in the mental health community started. Tania earned her master’s in Psychology with a concentration in Marriage Family Therapy and Licensed Clinical Counseling in hopes to pursue her dreams of becoming a therapist. During her off time, Tania loves to spend time with her loved ones traveling and finding adventures to get into.

Tania Castillo is an Associate Marriage and Family Therapist (CA #14249) and is under the supervision of Stephanie Coyle, LMFT (CA #85956).

Therapist

Theresa is an associate marriage and family therapist. She supports clients through active listening and trauma informed care using modalities such as a client centered approach, motivational interviewing, cognitive behavioral therapy, and art therapy. Theresa is skilled in guiding clients through anxiety, depression, anger, and grief management.

Theresa received her bachelor’s degree in early childhood education at College of Charleston and her master’s in counseling at National University. Much of her experience has been working with teenagers and families through individual and group therapy. She uses her expertise as a former teacher to provide psychoeducation around the nervous system as well as the mind-body connection. Theresa creates a safe and supportive space to allow for an exploration of emotions.

Theresa Russell is an Licensed Marriage and Family Therapist #157606.

Outside of being a therapist, Theresa enjoys reading, spending time with family, and baking.

Therapist

Lauren brings a compassionate, whole-person approach to her work as a Clinical Mental Health Counselor. She is passionate about supporting clients in finding meaning and joy as she comes alongside in their journey. Lauren obtained a Master’s degree from Naropa University in Mindfulness-Based Transpersonal Counseling, where an emphasis on relational, trauma-informed care helped shape her approach as a therapist. She has worn several hats in the BrightQuest staff milieu and shares the value of “Community as Healer” with the Therapeutic Community model of care. Lauren is an Associate Professional Clinical Counselor (CA #19899) supervised by Rachel Eldred-Gordon, LMFT (CA #48894)

Lauren was born and raised in Northern Colorado and has since called Arizona, New York and California home. She attended Arizona State University for her BA in Journalism & Mass Communications before working in the music industry in New York City and Los Angeles. Since pivoting to a career in mental health she has worked in both traditional and holistic care settings. In her spare time Lauren enjoys reading, gardening, music, movies and adventures with her husband and pug.

Therapist

At the heart of my journey is a deep calling: to help others heal, grow, and rediscover hope. As a bilingual counselor, I have had the privilege of walking alongside individuals facing some of life’s greatest challenges—whether veterans navigating PTSD and homelessness, adolescents in crisis, or families in need of support. Through evidence-based practices like DBT, CBT, trauma-informed care, and motivational interviewing, I strive to create a safe space where people feel heard, valued, and empowered.

My professional path has led me to work with diverse populations, from supporting veterans at Veterans Village of San Diego to guiding at-risk youth as a Lead Residential Counselor. Along the way, I’ve learned that healing is not only about treatment plans and assessments—it’s about human connection, resilience, and reminding people of their own strength. My Associate Marriage and Family Therapist is pending, supervised by Rachel Eldred-Gordon, LMFT (CA #48894).

Outside of my work, I find balance and inspiration in the things that ground me: hiking and running outdoors, connecting with animals, writing poetry, and seeking new adventures. These passions remind me of the beauty in slowing down, embracing creativity, and always staying curious.

Above all, my purpose is rooted in compassion. Whether through counseling, advocacy, or simply showing up with empathy, my mission is to be a source of light for others as they navigate their own paths toward recovery and self-discovery.

Therapist

Nicolette takes a holistic and human first approach to her work as an Associate Marriage and Family Therapist. She is passionate about helping people cultivate a meaningful life as well as uncover the strength within themselves. Nicolette enjoys using narrative therapy, motivational interviewing, mindfulness skills, and more to help individuals process life experiences. Nicolette received her Master’s degree from University of San Diego’s Marital and Family Therapy Program. While being there, Nicolette practiced trauma informed care and learned many theories she utilizes in her work such as Bowen, Internal Family Systems, and more. Nicolette believes in the powers that group therapy has and enjoys being in process group spaces. Nicolette is a pending Associate Marriage and Family Therapist, supervised by Rachel Eldred-Gordon, LMFT (CA #48894).

Nicolette was born and raised in Northern California. She moved to San Diego for college and her heart had never felt more at home! Nicolette received her Bachelor’s Degree in Psychology and her Minor in Counseling and Social Change at San Diego State University. During her time in undergraduate, Nicolette volunteered for a crisis line helping individuals going through extreme distress, and was an in-home ABA therapist for children ages 4-18. In her free time, Nicolette enjoys doing yoga, listening to music, going to the beach, photography, and reading!

Therapist

Ashley is an Associate Marital & Family Therapist who utilizes a family systems approach to help patients heal their relationships with themselves and loved ones. Ashley grew up in Long Island, New York and moved to San Diego 6 years ago to pursue higher education. Ashley received her Bachelor’s degree at University of San Diego where she majored in Psychology and minored in Business Administration. She continued on to get her Masters in Marital & Family therapy at University of San Diego as well. Ashley previously worked in a partial hospitalization program for adolescents with eating disorders. There she learned her love for group therapy and multifamily therapy programming. Ashley loves to do yoga, find new coffee shops, and read.

Ashley is an associate marriage and family therapist and under the supervision of Stephanie Coyle, LMFT (LMFT #85956).

Registered Art Therapist

After completing her master’s degree in art therapy and counseling, Andrea began leading art therapy sessions in different organizations throughout San Diego. Andrea believes art serves an important role in strengthening emotional wellbeing and she utilizes a range of art making techniques to assist clients with developing art-based coping skills. Andrea  looks forward to leading each art therapy session at BrightQuest and continuing to provide ongoing support for clients through making art for personal growth and self-expression. Registered Art Therapist (RAT) with The American Art Therapy Association M272922ID.

Clinical Intern

Sita has been studying psychology for the past 15 years. She recently worked in the corporate world with a focus on Industrial Psychology and is now moving into working with individuals in a Clinical Psychology setting. She has experience as a coach, mentor, and leader, with decades of experience helping teams and individuals find a deeper level of motivation and purpose. Sita is passionate about helping individuals facilitate healing on many levels. Growing up with mindfulness-based practices that have supported her throughout life, she has incorporated these principles and teachings into her studies and work.

Sita holds a B.A. with concentrations in psychology, philosophy & theology from KU and the University of Saint Mary and an M.A. in Industrial Psychology from the University of the Rockies. She is currently pursuing her M.A. in Mindfulness-Based Clinical Psychology from Naropa University and will be working on licensure to become an LPC. Sita is an Associate Professional Clinical Counselor Trainee, supervised by Rachel Eldred-Gordon, LMFT (CA #48894).

Sita moved to San Diego from Kansas City 6 years ago and has fallen in love with her community. She and her husband have two daughters and a very energetic Aussiedoodle. In her spare time, she loves practicing Yoga & Ballet, playing board games & cards, and appreciates a good cup of coffee.

Clinical Intern

Randi Perry was born and raised in Idaho and moved to San Diego in 2011 while serving in the U.S. Navy. Following her military service, she began pursuing her passion for mental health and earned a Bachelor’s degree in Psychology from San Diego State University. She is currently completing her Master’s degree in Marital and Family Therapy at the University of San Diego.

Randi is a Certified Addiction Treatment Counselor with a strong background in residential substance use treatment. She brings extensive experience in crisis intervention, case management, and mental health support services. Randi is committed to providing gender-affirming care and creating inclusive, culturally responsive spaces for all individuals and families. Her approach is client-centered and trauma-informed, grounded in both academic knowledge and real-world experience. Randi is a Marriage and Family Therapist Trainee, supervised by Rachel Eldred-Gordon, LMFT (CA #48894).

Outside of her professional work, Randi enjoys painting, arts and crafts, reading, and playing games on her Nintendo Switch.

Lead Dietitian

Madeleine was born and raised in San Diego and grew up just mere miles from where BrightQuest is located. She received her bachelor of science in Food and Nutrition from San Diego State University and completed her dietetic internship through Iowa State University with rotations throughout the San Diego area. Her nutrition philosophies are rooted in cultivating inner wisdom, confidence, and self-love. Madeleine has worked with children, adolescents, and adults in a variety of mental health levels of care. She has found food and nutrition to be a critical component of the healing process for both mind and body. In her free time she enjoys quality time with loved ones, trying out new cuisines (at home or in restaurants), and enjoying the beautiful outdoors that San Diego offers. Madeleine is a Registered Dietitian Nutritionist and Certified Diabetes Care and Education Specialist.

Client Care Coordinator

After 12 years in the Philippines, Reydel moved to San Diego with his immediate family. As a first-generation immigrant, Reydel learned and adapted to American culture. Along the way, he found many interests and passions, one of them is Psychology. Reydel graduated from San Diego State University with a Bachelor’s Degree in Interdisciplinary Studies with focuses on Psychology, Sociology, and Political Science. Before the pandemic, he was looking for a career path. In late 2020, he worked as a Site Coordinator for COVID shelters and High-Risk Population shelters with Equus Workforce Solutions. As he moved up the company and became a Site Supervisor, he realized that helping underserved communities such as the majority of the guests that he would serve in the shelters, is a career path he would like to pursue. In his spare time, he likes to watch movies, play sports, and try new restaurants.

Work Development Program Coordinator

Born and raised in San Diego, California, Billal is one of our locals with a passion for bringing healing to people who have survived a traumatic and stressful life experience. Billal started his career at BrightQuest back in 2016 as the healthcare coordinator and transitioned to a leadership position for the residential team where he played a major role in leading and developing new staff. Billal was also an integral piece in the opening of our newest residence. Billal has since transitioned into the role of Work Development Coordinator where he supports our clients with continuing their education, finding volunteer opportunities, and re-entering the work field. In his free time, he enjoys playing sports, listening to comedy or music, reading, cooking, traveling, and spending time with his family and friends.

Operations Coordinator

Daniel earned his bachelor’s degree in Psychological Science from California State University San Marcos. Daniel began his journey at BrightQuest San Diego in October 2020 as residential support staff. Daniel earned several promotions including house manager, lead support staff, and recently took on the role of operations coordinator.

Daniel was raised in Alaska and Southern California. He is an avid PC gamer and was nicknamed “The KIPU Wizard” for his computer and problem-solving skills at BrightQuest San Diego. Daniel greatly enjoys rock climbing, going for walks, spending time in nature, gaming, and socializing with friends.

Schedule Coordinator

Nick was born and raised in Arizona, moving to San Diego 4 years ago. Growing up Nick always had a passion for knowing the why behind people’s actions, leading them to the field of Psychology. Nick is currently getting their B.A in Psychology, working towards a master’s in social work to become an LCSW. Nick has a deep care and compassion for those with severe mental illness and believes that the relational and community approach is one of the most important parts of treatment. In their spare time Nick will be curled up with a good book, doing homework or spending time with their loved ones.

Administrative Coordinator

Cynthia moved to San Diego over 11 years ago from Arizona, where she spent most of her childhood. After graduating high school, she spent most of her working career in the Food & Beverage Industry. Her goal has always been to serve others while still focusing on her interests in cooking and baking. Since the beginning of the pandemic, she has had a shift in her career goals, but not in her attitude of service to others. She has a deep desire to help others in regards to metal health within their day to day lives.

Much of her life has been spent learning to serve others around her and her community, teaching her leadership and humility. She has spent 10+ plus years coordinating community outreaches that bring resources to families, youth and individuals struggling with addictions, mental instability and homelessness. Within this past year, she has been able to realize and cultivate the change that she’s desired.

In her spare time, she enjoys helping others, spending time with her son, reading, and enjoying time with family in Mexico. She believes we are always growing and learning, and enjoys investing her downtime in researching topics that interest her.

Facilities Manager

Prior to coming to BrightQuest, Mo worked in the construction industry for 28 years in a multitude of roles.  They were a licensed contractor who specialized in remodels and additions and spent many years in the industry working on a multitude of specialized projects.   Mo also spent 6 years as a Sales Consultant and Project Manager for The Home Depot.

Mo came to BrightQuest in October 2020 with a desire to have a different type of Construction/Project Management experience.  Mo has the ability to fix, schedule, and manage all of BrightQuest housing needs in a timely manner as well as instrumental in flipping houses in short time frames.

In their spare time, Mo spends a lot of time with their dog Thumper, a pit bull rescue, anything outdoors and on the ground like yoga, biking, running, and paddle boarding. Mo also spends their spare time helping friends with upgrades and repairs to their homes.

Residential Support Staff

Born in Mexico and raised in both San Diego and Tijuana, Tania has experienced the best of both worlds. After 11 years as a surgical technician, she decided to pursue a career change and earned a Master’s degree in Clinical Psychology in Mexico and a Bachelor’s degree in Psychology in the U.S.

She completed her internship in the Crisis Intervention Unit in 2017 and remained as a volunteer for one more year, serving the community. Her interest in community-based treatment was born during this time.

Tania joined Bright Quest in February 2022 as a Residential Support Staff member. Her favorite aspect of the work is witnessing the beautiful support that community-based treatment fosters.

Outside of work, she enjoys spending time with her loved ones, camping, reading a good book, or engaging in an intense Muay Thai workout.

Community Outreach Liaison

Kelly Jackson is a seasoned business development leader and a passionate mental health advocate with over two decades of experience in the mental health and residential treatment sectors. Kelly excels in developing referral networks with healthcare providers and treatment centers. His ability to match clients with appropriate mental health programs through comprehensive assessments and implementing effective outreach strategies significantly increases the visibility of the programs he represents.

He has worked for numerous quality treatment programs in both the private pay and insurance sectors, including Wayfinder Village, True North Recovery Services, Onsite Workshops, and AMFM Healthcare. Kelly has helped launch specialized programs for first responders, established key partnerships with Employee Assistance Programs (EAPs), and with unions. Additionally, he has also worked as a sober escort, transporting clients to treatment and supporting them in taking the courageous first step towards recovery. Throughout his career, Kelly has built a robust referral network with mental health professionals and is highly respected in the field. He possesses a unique blend of clinical outreach expertise, strategic partnership development, and hands-on crisis intervention, which make him an invaluable asset in connecting clients with transformative care.

Admissions Manager

Simon has been an integral part of our team since October 2020 when he joined us as a residential support staff. With his exceptional dedication and commitment, Simon quickly established himself as a valuable team member. In April 2022, he transitioned into his current role as an admissions advisor, leveraging his experience and compassion to assist clients and their families from the moment they embark on their treatment journey. Hailing from San Diego, Simon’s passion for mental health began during his undergraduate years, where he pursued a degree in clinical psychology. After obtaining his BA, Simon applied his knowledge and skills as a behavior technician, effectively utilizing behavioral and cognitive studies to make a positive impact. Notably, Simon was part of a research initiative consisting of a team of five students who successfully introduced mindfulness practices into a Pomona school system plagued by delinquency and suspension. Through their dedication to positive psychology, they developed a curriculum that helped alleviate the prevailing issues at the time. Simon’s journey at BrightQuest has been marked by his growth and unwavering dedication to our clients and their families. While fulfilling his role as an admissions advisor, he provides compassionate support and guidance, drawing on his extensive experience and genuine care. Recognizing the importance of ongoing professional development, Simon is currently pursuing a Master of Science in Clinical Counseling with an emphasis in Marriage and Family Therapy. This pursuit reflects his desire to fulfill his dreams of becoming a therapist and further contribute to the field of mental health.

Outside of his work, Simon values quality time spent with family and friends. He also nurtures his passions for reading, writing, and fitness, recognizing the importance of maintaining a balanced and healthy lifestyle.

Admissions Advisor

Jake brings with him a wealth of experience in direct client care services and treatment center program management within the behavioral health field. He received his B.A. in Psychology from Willamette University in 2021 with a focus on personality dynamics. Jake chose a career within the mental health field due to a desire to make a difference in the lives of others and live the motto of his alma mater, De la Salle, “Enter to learn. Learn to serve.” He believes that authenticity, compassion and integrity are vital for effectively meeting the needs of his clients. Jake’s commitment to innovation and excellence in behavioral health ensures that every individual receives the support they need to embark on their treatment journey. He believes in creating meaningful connections and guiding families through the decision-making process with empathy and understanding.

Outside of work, Jake is an avid fan of Lord of the Rings, enjoys hitting the golf course, and spending time with his dachshund-mix, Toby.

Client Accounts Manager

Lauren is a proud Nashville, TN native and an alumni from Middle Tennessee State University. She earned her Bachelor’s of Science degree in Microbiology with a minor in Psychology in 2014. She has always had a passion for helping others, building relationships, and working in healthcare. She worked in marketing and customer relations for 5 years until she found her real passion- mental health and addiction.

Lauren began her career working in healthcare at Foundations Recovery Network in 2017. She worked in the business office as a charge analyst and grew quickly into new roles as a billing specialist, patient account representative, and self pay representative. Lauren joined Constellation Behavioral Health in December 2021 as a client account representative. Lauren strives to provide optimal customer service for all BrightQuest’s families regarding finances, billing, and insurance.