Lauren Schiffgen


Client Accounts Manager

Lauren is a proud Nashville, TN native and an alumni from Middle Tennessee State University. She earned her Bachelor’s of Science degree in Microbiology with a minor in Psychology in 2014. She has always had a passion for helping others, building relationships, and working in healthcare. She worked in marketing and customer relations for 5 years until she found her real passion- mental health and addiction.

Lauren began her career working in healthcare at Foundations Recovery Network in 2017. She worked in the business office as a charge analyst and grew quickly into new roles as a billing specialist, patient account representative, and self pay representative. Lauren joined Constellation Behavioral Health in December 2021 as a client account representative. Lauren strives to provide optimal customer service for all BrightQuest’s families regarding finances, billing, and insurance.

Lauren Schiffgen